RESTAURANT HACKS Best WAYS TABLESIDE ORDERING SPEEDS UP SERVICE in 2023
Whether you’re just starting out or have a well-known and highly regarded eatery, you know that great cuisine alone won’t bring in customers or keep them coming back.
To succeed in the modern restaurant business, when customers are constantly sharing photos of their meals on social media and online review sites may make or break a company, one must constantly raise their standards.
To win over a consumer, you need to set the mood (extra points for Instagram able decor) and provide an unforgettable experience.
You, as a seasoned restaurateur, may be familiar with the Point-of-Sale (POS) systems used by many eating establishments.
Hardware (mobile devices, tablets) and software work together to provide streamlined operations, increase sales, monitor stock levels, and amuse consumers while they wait.
POS systems for restaurants are a fantastic way to advertise the business’s progressive attitude toward technology while also improving the dining experience for customers. Below is a list of ways that taking orders at the table might improve restaurant efficiency:
How to Get Faster Service at a Restaurant by Placing Your Order at the Table
Easy Check-In, Faster Service, and More Ordering Options:
At most restaurants, when a client is seated and given menus, he or she waits for the waiter to come take orders. This may take up to 20 minutes (less if the client knows exactly what they want), but with a mobile POS system, customers can peruse the menu at their leisure, place their order, and provide any special instructions they may have all from the comfort of their own table.
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Expense Savings Due to Less Mistakes:
It’s normal for orders to be confused or returned since they didn’t turn out the way the buyer expected. It’s likely that the server or the cook just misheard your instructions. Using a point-of-sale (POS) system eliminates the potential for human mistake and reduces food waste by sending orders directly to the server or chef with clear indications of the order specifics and requirements.
Since the server doesn’t have to leave the table to place the order, the ordering procedure is sped up and the food is delivered sooner when using a point-of-sale system. At peak times like lunch and the weekend, when service is at its busiest, having customers place their orders at their tables may save a restaurant at least 15 minutes of time.
Greater Client Turnover and More Revenue:
It’s common knowledge that customers are more likely to make a second purchase if their drinks arrive inside the first 15 minutes. Much as in point 4, quicker order fulfillment implies satisfied customers who are more likely to spend money (always a plus). Customers may pay whenever they’re ready using a mobile POS system and can even divide checks among themselves. Quick check-outs are a godsend when you have customers waiting to be seated or at a drive-thru because the sooner a client checks out the quicker you can attend to the next one. Some business owners claim that using a point-of-sale system cuts their checkout time by 10 minutes, allowing them to better serve their customers. You can save the environment and save money at the same time by going paperless with your menus and bills.
Additional favorable outcomes of employing a tableside POS system include larger tips, since the client is more willing to reward quicker service and the server is more relaxed by decreased kitchen visits increasing the customer’s gastronomic experience. In addition to allowing the owner to develop or adjust their pricing strategy, provide better bargains, implement loyalty programs, and even give special discounts on birthdays/anniversaries etc., mobile POS systems may also collect information and feedback from customers.
A point-of-sale (POS) system can be a lifesaver for a busy owner or manager who must keep track of many moving parts, such as inventory, staff training, customer complaints, marketing budgets, sales targets, liquor permits, health and safety standards, competition, rent, utilities, and seasonal menus. With the cloud data storage option, it may reduce the amount of work you have to do while still giving you easy access to all of your files. Your company will always come out on top when features, capabilities, and costs are weighed against one another.